Company overview

The company is a U.S.-based company that processes cellular phone payments across the country. Through its vast network of stores, the company facilitates easy bill payments for individuals who prefer to pay in cash. The company’s core mission is to provide a smoother, quicker alternative to the often cumbersome payment process associated with large cellular companies.

Challenge

Large cellular carriers often require their customers to top up their accounts either through online credit card payments or by cash at their sparse network of shops. The company’s goal was to automate the payment process, allowing customers to top up their accounts by cash in a local convenience store. However, with changes and technical issues in the cellular companies’ online payment platforms, maintaining seamless automation was a recurring challenge.

Solution

To maintain its competitive edge and ensure the smooth processing of payments, the company integrated DotNetBrowser into its system. This software allowed the company to:

  • Open up browsers on the server, directly accessing sites of mobile carriers.

  • Automate the payment process by filling out payment forms, pushing necessary buttons, and entering credit card details.

  • Extract confirmation numbers or error codes from the JSON, allowing for real-time monitoring and response to payment statuses.

DotNetBrowser provided the company with the agility and efficiency to navigate the frequent changes and challenges posed by the carrier’s platforms.

Results

With DotNetBrowser’s integration, the company reduced the time required for a transaction from 20-30 minutes in-store with a cellular company to 1 minute at their affiliate stores.

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Future Collaborations

The company expressed a keen interest in further enhancing its payment systems. They’re looking forward to collaborating with DotNetBrowser’s team, ensuring their systems are updated, optimized, and able to handle new challenges.

Conclusion

In the moder digital world, businesses need agile, responsive solutions. For the company, DotNetBrowser proved to be a critical partner in ensuring seamless cellular payment processes. While challenges with ever-changing web arise, with the right tools and collaborations, companies can continue to provide superior service, keeping them ahead of their competition.

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